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 Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
| Did you enjoy your experience at MCC? If so, let us know!
Did you HATE your experience at MCC? If so, let us know, too!
We promise, GOOD or BAD, to post your opinions here on this page. |
That's how strongly we feel that you'll be completely satisfied with our service.
Where else are you going to find a dealership to make that promise? |
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"Geoff could not have made my sale any easier. This is my second purchase from MCC in two years. I've been riding all different brand motorcycles since 93 and have not found another dealer this friendly or willing to take care of all my motorcycling needs. "
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By: Bernie Homewood,IL
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"I'm a new rider and, after the dealership from which I bought my Ducati broke all of their promises, a friend turned me over to MCC. They took care of me immediately as if I were a long-time customer. I was so happy with their service, I just took my Monster back to MCC to upgrade the exhaust. Mike and Ross helped me with everything I needed. You guys rock!!!"
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By: John Chicago,IL
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"I would like to thank Goeff Mellinger and the staff at MCC for making the purchase of my new Ducati 1100 Monster a truely enjoyable experience."
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By: Dave Huntley,IL
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"I own a 08 MV Agusta 312R that needed a few parts for. The dealer was able to source the parts super quick and have the parts on their way to me immediately! I also drove the 3hrs over just to experience the shop and bring a part for service to assist me with. They went over the top in giving me more info than they needed and took the time with my questions! The Service was top of the line and the drive was well worth it! Just add some MV hats We dont do the Dianese stuff!!"
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By: Al Quad Cities,IA
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"personable, courteous, very helpful, proactive to needs, amazingly fast service, great value for $ spent, overall an excellent experience, consider me a regular customer going forward"
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By: James Crystal Lake,IL
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"After picking up a 2005 Triumph America last year with very low miles I took it on a 3200 mile ride. This bike has the most comfortable stock seat of any bike I have ever ridden. I am also very much a cheap skate and John was more than willing to meet my terms. I only know of two dealers in all of Illinois that go above the call of duty to make their customers happy and this is one of them. I will proudly recommend them to my friends. Former Harley owner and now a very Happy Triumph rider."
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By: Chuck ,XX
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"Got the '09 Speedmaster after not riding for many years, only had a couple very minor problems that MCC was able to deal with and got me in and out very quickly (same day) which is always impressive with any dealer. Going to hit the 5K mark on the odometer this memorial day weekend (only 2 1/2 months old now) and no major bugs. Still running like a new machine. Planning on a Street Triple R in about 3 years or so from now. Thanks to Geoff, John, Dave and Mike H. in the service dep't. for all of your help along the way. Best guys to buy a bike from, and best place to get it worked on when needed. Keep up the good work, guys. "
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By: Fred Des Plaines,IL
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"Thanks for the my new bike (KTM Duke 690). I made the trip today from Cleveland Ohio, and it was worth every minute of it. You have a great shop, awesome customer service and knowledge of your products.
Thanks again,
Mike."
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By: Mike Broadview Heights,OH
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"The staff at MCC were very patient with me when I was thinking about buying a bike through MCC. I probably stopped in to the store three times before I finally decided to buy a bike. Each time I stopped in John took countless hours of spelling things out to me as I figured out what I wanted. Each time I have stopped in since then the whole staff has been very easy to work with and very helpful as well."
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By: Barzeen North Aurora,IL
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"I have bought two Triumphs and a Ducati from John in the last year and a half. When he gets a bike in that ke knows will peak my interest, he lets me know about it. It is never a forced sales pitch, always a "Hey buddy, look what we just got in". Never had any pressure buying anything there. The icing on my latest sale was when John wrote my license plate number on the paperwork from memory. Thanks to the whole team at MCC. With service like this, I never go anywhere else."
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By: Dave Romeoville,IL
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"I have enjoyed the expertise of the service staff (Dave) and the help of your parts department (Josh) with my orders. Others have been great too. Many Thanks to Geoff for machining and replacing my Bar ends within minutes for my Ducati 748S. Great place to do business!"
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By: Anonymous Chicago,IL
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"Hello John Acton,
I think I set a Ducati record for miles travelled in a day on 9-28-08.
869 miles from 6am till 11pm.
Given that my gt1000 is not a typical touring bike without a windshield,
or large gas tank,
and that not all the miles were on an interstate, I think this was quite
impressive.
The trip was on hwy45 to the Shaunee Natl Forest and back on I-24 and I-57.
I took the Ohio River Scenic Byway at the southern tip which was my goal
as it is listed in the Reader's Digest Great Rides book.
Take care, see ya soon,
Ray Poggenburg"
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By: Ray Wheaton,IL
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"Recently (Sept 2008) bought a used Ducati 749S. I have been out of motorcycling for 20 plus years but recently got the bug again. I was not sure what type of bike to get and visited the dealership perhaps 5 times over several months. The sales staff was patient in answering questions and bringing me through the thought process to what I liked.
I was allowed to test ride two bikes and settled on the used 749S. I am still getting used to it but it is nice to peek in the garage and see the big Duc sitting there.
The dealership is nice as it caters to an adult clientele and is willing to take time with a customer, allow a test ride, something that most dealerships are reluctant to do, if at all.
I hope to join the MCC riders at a track day to enjoy the 749S in the venue it was designed for."
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By: Anonymous Elmhurst,IL
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"I purchased my 2006 Tiger last summer, and found the experience to be very satisfying. Salespeople were knowledgeable, and willing to spend some time with me. My bike came in as a dealer transfer, and after I got it home I noticed a couple of small rubber bumpers missing. I called the parts department and we found that an actual part number for these didn't exist. I confess that I called Triumph myself because I was starting to worry that these guys were crazy, but it was true, no part number. The parts and service departments kept working with Triumph corporate until the issue was resolved. I know the staff at MCC spent a lot of time and energy on a fifty-cent part for me, and I appreciate it."
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By: Jon Naperville,IL
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"Justed wanted everyone at MCC to know. You guys are the standard to which I hold any Ducati dealer. I unfortunately relocated to AZ after being an MCC customer for 4 years with my Monster. I have been a Duc owner for most of my adult life, and have worked with several shops in that time. No one can compare to how knowledgable Geoff and his staff are. You guys were always patient, fair, and speedy with work and parts. I have been lucky enough to find a dealer here that is good, but still wished I was closer to MCC when the time came to buy an 848. MCC is a rare breed; the dealer who actually puts their customers needs first, rather than making every last dollar they can! Kudos guys!"
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By: Joel Prescott,AZ
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"Service manager Dave and his crew are excellent. My Monster has never run better. I will not take it to anyone else."
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By: Park Chicago,IL
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"I am very happy with my 2007 Ducati GT 1000. John gave me a great trade-in price on my old 1980 Honda. Just returned from a two week 6k mile
trip on the bike with no problems. Averaged 62mpg. High was 78 and Low
was 47. Fuel injection is the way to go in the mountains. The Ducati is a
fun bike to ride."
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By: Ray Wheaton,IL
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"From sale, to parts, to service thanks for always a respectful, educational, and fun experience, even after the bill.
-r. wals"
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By: ralph elgin,IL
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"Geoff and his staff did an impressive job helping me purchase my first Triumph Bonneville Black. He has taken the time to answer all my silly questions and very quickly set me up with a test drive. Overall I am very impressed with my experience and I look forward to a long lasting relationship with those guys... "-no doubt about it" :-)"
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By: Tom Streamwood,IL
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"I've only been to your dealership once last year . I live far away and own a Ducati . When I came in the door with my work clothes still on , I was treated like an old friend . Now just today , being bummed out by an un-named dealer , I contacted MMC and found that you had the somewhat rare Ducati parts I needed , in stock ! How cool ! I want to also say that your great parts guy Josh not only staying on the phone with me , but satisfied every question I had ! And now shipping the parts I need . (also he's marking the bags) What a refreshing experience ! Steve"
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By: Steve Island Lake,IL
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"The MCC folks are one of the very few dealerships left where people do actually look out for their customers... Great place, knowledgeable, courteous, fun and trustworthy!"
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By: Johan Buffalo Grove,IL
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"Bought a new 07 America. Happy with the service, price, and friendliness. Had a mix-up on parts, but they went out of their way to make it right. Very satisfied with how they handled it. I even got a slice of homemade pumpkin pie! And I REALLY like the bike. Real good shop!"
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By: Josh Jacksonville,IL
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"I recently bought a used Suzuki from MCC. It was my first bike and I had reservations and a lot of questions. John was so helpful and really made my first bike affordable. They even drove my bike home for me. These guys were friendly and knowledagble. They are committed to pleasing customers and building relationships, not just making money. In short, they rock! You shouldn't go anywhere else. "
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By: Anonymous Downers Grove,IL
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"My experience was AWESOME. This is the best shop I've dealt with...by far.
Bought a used Triumph Speed III, they sent me on a test drive [making sure to tell me to take my time and make sure i like it], negotiations were a breeze and I was out the door with my new bike in no time.
This shop rocks and I am spreading the word to everyone in the market for a Euro, Italia or Brit mistress.
And John owes me two bucks for sending me the wrong way on I355."
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By: Ryan Normal,IL
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"Just picked up 07 1098 a little over a week ago. The sale went very quick. I have been dealing with MCC for a few years now with a privous Duc I had and chose to purchase my 1098 with MCC. Great people, always feel welcome. I am taking my 1098 in for 600 mile service this weekend and am sure I will receive the same treatment as always. I highly recommend MCC. Just give John a call. I know I'll by my next bike with MCC!"
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By: Christopher Rockford,IL
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"These guys are great. I purchased my first Ducati from MCC in 2006 and it was the best buying experance ever. It is the perfect size dealership. Please do not change a thing. Oh ya, the Paul Smart I bought is the funnest (of the 23) bike I have owned."
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By: Harrison Clinton,IL
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"The team at MCC are simply put, the best. Their sales force takes the time to answer all your questions and will go above and beyond what the question was.
The service dept. is excellent as well! They know their bikes and treat each bike as if it were their own. They to are there to provide information on aftermarket parts and accessoris.
I own a 2006 Triumph Speed Triple and when I buy another Triumph or Ducati I will be doing so with Team MCC!
Igor P. Dzadzic"
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By: Igor Chicago,IL
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"I just wanted to commend Geoff and his staff for creating such a great experience for a first time buyer. He took the time to answer a multitude of questions in a way that made me feel very comfortable about making my purchase, a Triumph Thruxton. Everything was done in a very quick, efficient, and professional manner. While at the same time I did not feel rushed or pressured in any kind of manner. I have already recommended them to friends and family members, and will continue to do so for years to come. You will not be disappointed when dealing with MCC."
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By: Stefan Addison,IL
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"Geoff, Thanks for all the help. The bike is exactly as represented. I got a couple hours on the TE610 since I picked it up yesterday. The torque is unbelievable. I feel like I hold my life in my right hand, no matter which gear its in. My wife hates it - threatened to call the police if I ever ride it in the neighborhood again. I learned that I am the most immature and irresponsible 40 year old she has ever known. Totally satisfied customer! Thanks. I've got my sights set on the 610 SM in 2008. (After things cool off at home - might take until then.)"
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By: Jeff New Lenox,IL
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"YOU'RE AWESOME!!!!!"
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By: JACK & SUSAN NAPERVILLE,IL
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"What a fantastic bunch of guys at this dealership!!! All incredibly helpful and full of enthusiasm. I have just taken possession of my 1098s from them and cannot say enough good things bout the service they have provided. Constant updates emails and evn pictures for me! Nothing was too much trouble for them and I look forward to a long continued relationship with MCC.
You can't go wrong making these guys your frst stop when looking for a bike or just some knowledgable help and information.
Special mention to John... thanks for all your efforts!
Ian"
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By: Ian Northbrook,IL
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"The whole experience of buying a Triumph here was great. I bought my Triumph America from MCC last June. When I came back for maintenance, the people in the service department were friendly and answered any questions I had with my triumph. They were knowledgeable."
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By: Eugene Arlington Heights,IL
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"I waited 8 months for a part for my mv agusta and it was sold to another customer. It was just one of many bad experiences I have had at mcc, so I have not been back."
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By: PAUL dyer,IN
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"My experience in purchasing a new bike from MCC was fantastic. Sales staff was friendly, helpful and took care of me fast. Though I have not had service issues with my new bike, the service departemnt was quick to answer questions or concerns I've had which makes a customer feel comfortable knowing the service department is willing to talk to you and knows what they are talking about. I am sure any parts, service or future sales needs will be met by the staff at MCC. A big thanks to all of you.
Tim"
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By: Timothy Princeton,IL
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"I have dealt with three motorcycle shops in the past ten years. MCC is the best! I have purchased my last two bikes from Mcc, and plan to deal with no other shop except MCC for as long as I can still ride!"
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By: John D. Westchester,IL
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"TRIUMPH SPRINT ST- MY NEW MACHINE !!! THEY MADE IT PLEASENT ENOUGH SO I CHANGED FROM V4 TO V3. GEOFFREY KNOWS HIS STAFF, HE IS NOT AFFRAID TO ADMIT THAT HE DOESN'T KNOW SOME DETILES, BUT HE IS WILLING TO CHECK. DON'T KNOW ABOUT SERVICE YET. GOOD EXPIRIENCE SO FAR."
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By: JACEK NAPERVILLE,IL
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"I just purchased my 2001 VTR 1000. This was the best purchase experience that I have ever had, the bike was exactly as described,(actually better), and the service was outstanding. Keep up the good work and great customer service.
Regards,
Lucien A. Bridges "
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By: Lucien Indianapolis,IN
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"I didn't buy my Ducati here . But there are only several dealers in the area . I thought I'd check this place out . So when I walked in , I was immediatly greeted with a smile and a handshake . All my questions were answered . Everyone was helpful , and sincere . Even when I was walking out the door , someone said " thanks for stopping by " These are great people here !!! I will be back ! Steve"
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By: Steve Island Lake,IL
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"I've purchased two Triumphs, a Ducati, and an Aprilia from MCC. I'd never consider buying a make that they sell anywhere else, even for a better price. The service and care that I have gotten from MCC can't be matched anywhere! They are the best!"
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By: Brad Aurora,IL
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"these guys are the best!! always a smile glad to help in any department . i'll buy my next bike from these guys! when i'm in the area and stop in it's like stopping by home!"
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By: bob yorkville,IL
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"I came to MCC when I was just a kid looking for a helmet. Three years later, I purchased my first new motorcycle--a 2000 Triumph Sprint RS. I could've bought a bike from any one of 50 dealerships closer to where I lived. But I drove all the way from DeKalb, IL because of the service I received way back then.
I will never buy from anywhere but MCC, period."
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By: John Winfield,IL
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"I RECENTLY PURCHASED MY SECOND TRIUMPH FROM MCC AND MY EXPIERENCE FROM THE MORE THAN QUALIFIED STAFF WAS ABSOLUTELY PAINLESS AND EASY.I WILL CONTINUE SHOPPING HERE FOR ALL MY MOTORCYCLING NEEDS. "
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By: shawn lombard,IL
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"I stopped in to see what they would charge to inspect a 996 when I found one I wanted to buy. Well, they had a perfect one in their own inventory. Since then they've answered all my stupid questions (anyone who says there are no stupid questions isn't being asked enough questions), and they are batting 1000 so far on 'crap-I-need-this-part-to-ride-today' parts I've needed."
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By: J. West Dundee,IL
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"Having known Geoff and Greg for more than 20 years, I can tell you that nobody works harder at assuring a good experience at a dealership. Keep up the great job!"
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By: Kyle Asheville,NC
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"Great team, very helpful and knowledgeable"
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By: Kenneth Naperville,IL
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"Without the stellar parts and service support from MCC, not to mention the outstanding buying experience with the sales department, we never would have performed so well this season.
It is truly because of MCC that we, the Chicago White Sox, are the 2005 World Series Champions!"
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By: The_Chicago_White_Sox Chicago,IL
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"Phenomenal customer service-everyone goes out of their way to help with even the most minor requests, and are always willing to answer questions and give advice with a smile. I've never experienced this level of satisfaction at any other dealership, including all my car dealerships.
As far as my Ducati goes, 4 years , 2 Ducs and still ecstatically happy."
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By: Dani Frankfort,IL
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"Great people to do business with,always friendly and willing to help."
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By: David LOMBARD,IL
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